Frequently Asked Questions

What is HSA Portal?

HSA portal is a web-based toolkit offering Stewards online access to steward resources, education, electronic case handling and email. Access to HSA Portal requires an account.

How do I login?

Click here to view the HSA Portal how to login guide.

I forgot my password, how can I reset it?

Click here to go to the reset password page and enter your HSA Portal email address. You will receive a password reset email at your personal email address.

If you do not have a personal email address on file with HSA you will need to contact HSA Support in order to reset your password.

What browsers are supported?

HSA Portal is viewable in the following browsers: Google Chrome, Mozilla Firefox, Microsoft Edge and Apple Safari. Please make sure that you have the latest version of the browser installed.

Contact Us

Questions about login, password reset, your account or using our portal?

Email: TechSupport@hsabc.org

Phone (Lower Mainland): 604-549-5196

Toll-free Phone: 1-855-549-5196

Hours: Monday - Friday, 8:00 am - 5:00 pm; closed on statutory holidays